Terms and Conditions

Welcome to Ambergris Store. By using our website and purchasing products from us, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing your order.

1. General Information

Ambergris Store website is owned and operated by Rossandy Limited company, specializes in natural stone jewelry, which may be delicate and require careful handling. By purchasing from us, you acknowledge and agree to treat our products with care.

2. Orders and Payment

All orders are subject to availability.

Payments can be made securely through credit cards or PayPal.

By placing an order, you confirm that you are authorized to use the payment method provided.

3. Shipping and Delivery

We currently ship within the UK only.

Shipping fees are £3.50 per purchase. Free shipping is available for orders over £50.

Orders are typically delivered within 2-5 business days. While we strive to meet this timeframe, delays may occur due to unforeseen circumstances.

4. Returns and Refunds

Our refund and exchange policy is available here. Please review the document for details on eligibility and the process for returning items.

Key points include:

Refunds and exchanges are only available for items returned in their original condition.

Certain products may not be eligible for return, such as customized or damaged items.

5. Product Care

Our jewelry is crafted with natural stones, which are delicate and may be vulnerable to scratches or breakage. We recommend handling items with care and following any care instructions provided with your purchase. Ambergris Store is not responsible for damage caused by improper handling.

6. Privacy Policy

We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Privacy Policy.

7. Limitation of Liability

Ambergris Store is not liable for:

Any indirect, incidental, or consequential damages arising from the use of our products or website.

Losses resulting from delays in shipping beyond our reasonable control.

8. Governing Law

These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising from these terms or your use of our website will be subject to the jurisdiction of UK courts.

9. Amendments

Ambergris Store reserves the right to update or modify these terms and conditions at any time without prior notice. By continuing to use our website, you agree to be bound by the updated terms.